Terms and Conditions

1. Introduction

Welcome to CNP Primary Care & Wellness. These Terms and Conditions govern your use of our services, website, and communication platforms. By accessing or using our services, you agree to abide by these terms. If you do not agree with any part of these terms, please discontinue use of our services.

2. Medical Disclaimer

CNP Primary Care & Wellness provides healthcare services, but information provided on our website, via telehealth, or through other means does not replace professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding any medical concerns.

3. Appointments & Cancellations

• Patients must schedule appointments in advance through our website, phone, or in person.
• Cancellations require at least 24 hours’ notice. Failure to provide timely notice may result in a cancellation fee.
• No-shows for appointments may lead to limitations on future scheduling.

4. Payment & Insurance

• Payment for services is due at the time of appointment unless covered by an accepted insurance plan.
• Patients are responsible for verifying their insurance coverage and any co-pays, deductibles, or out-of-pocket costs.
• We reserve the right to update service pricing at any time.

5. Telehealth Services

• Telehealth appointments are available for eligible services and are subject to compliance with state regulations.
• Patients must ensure they have a stable internet connection for telehealth visits.
• Telehealth services may not be appropriate for all medical concerns, and in-person follow-ups may be required.

6. Prescription & Medication Policies

• Medications are prescribed at the provider’s discretion following a consultation.
• CNP Primary Care & Wellness does not guarantee the approval of medication refills without an appointment.
• Controlled substances may require additional monitoring, documentation, and in-person visits.

7. Communication & Consent to Receive Messages

You agree to receive informational messages (appointment reminders, account notifications, etc.) from CNP Primary Care & Wellness. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at info@cnpprimarycare.com. You can opt out at any time by replying STOP.

8. Privacy & Confidentiality

• We comply with HIPAA regulations to protect patient privacy.
• Personal health information will only be shared with third parties as required by law or with patient consent.
• Our Privacy Policy provides further details on how we collect, store, and protect your information.

9. Limitation of Liability

CNP Primary Care & Wellness is not responsible for any damages, injuries, or losses arising from the use of our services or reliance on medical information provided. Healthcare decisions should always be made in consultation with a licensed provider.

10. Changes to Terms & Conditions

CNP Primary Care & Wellness reserves the right to update these terms at any time. Changes will be posted on our website and effective upon posting. Continued use of our services implies acceptance of the revised terms.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

Phone: 203-340-0911
Email: info@cnpprimarycare.com
Website: cnpprimarycare.com

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.